Voice of Customer

June 9, 2020 • Tuesday, 12:00pm- 1:00pm

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Our Events » Voice of Customer


If the purpose of your company is to serve your customers, wouldn’t it make sense to talk with customers before you start developing your new product or service? Join this one-hour session to hear about effective approaches to voice of customer (VOC) studies and how the discussions can shape your product designs.

Richard Creager – Business Consultant, SBDC @ UCI Beall Applied Innovation

About Richard:

Richard is a Life Science and tech commercialization expert. He is Interested in using his passion to influence organizations in board assignments and consulting arrangements.

His specialties include strategic planning | mergers and acquisitions | licensing | R&D | co-development partnerships | molecular biology | Point-of-Care Diagnostics | immunochemistry | infectious disease |cardiovascular disease | oncology

Meet with the Small Business Development Center (SBDC).

Whether you’re looking for guidance with starting your new tech venture, obtaining angel or venture capital, or looking for SBIR/STTR assistance, we’re here for you!

The SBDC @ UCI Applied Innovation is a resource for any high-technology, high-growth, scalable venture from both the Orange County and UCI ecosystem that needs assistance with business planning, business development and funding-readiness. The center hosts several VC and Angel investors on site, as well as various ecosystem partners and industry professionals who work closely with the entrepreneurs.

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