Registration, Cancellation, Withdrawal & Refund Policies

Registration, Cancellation, Withdrawal & Refund Policies

  • All sessions are subject to cancellation or change.
  • Registration and payment are required for all courses unless noted otherwise
  • If a session is full and you are placed on a waitlist, please wait to be contacted prior to attending the course.
  • Enrollment fees are not prorated for missed classes.
  • If you wish to withdraw or request a refund, please email linda@universitylabpartners.org
  • Withdrawal requests are processed with a 15% withdrawal fee and processing fee per transaction.
  • All withdrawal requests must be received in writing at least 14 days before the first day of the session and are subject to withdrawal and processing fees.
  • Withdraws/Refunds are not available once the session begins.
  • If a participant misses a class session, no credit or make-up sessions will be available.
  • Requests must be received 14 days prior to the start of the session. Refund requests received on or after the start date are not eligible for a refund.

Refunds

  • Credit Card transactions: will be refunded to the original card used.
  • Cash and Check transactions: will be refunded by check. Please allow two to three weeks.
  • User Account Credit: User account credit may be offered to a customer in lieu of a refund. User account credit balances, upon written customer request, may be refunded to a customer at any time.